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Return/Shipping Policy

All sales are final at DRIFTSPEED. There will be absolutely NO REFUNDS. All orders in transit cannot be cancelled. In case a manufacturing defect is found or you have received an incorrect item, we will provide a replacement or exchange for incorrect items, but all manufacture defective items must be forwarded to original manufacturer for warranty return. (Returned items will be on an exchange only basis.) Requests for replacement or exchanges are only allowed within 10 days of delivery date. Return authorization is required from DRIFTSPEED for any returned items, and can be obtained by calling us at 562-342-9000.

Shipping Destinations and Terms

We currently ship packages within the United States and its outerlying territories. International customers please contact us for special shipping instruction. Shipping insurance can be provided upon request. There is no tracking service available for deliveries via US Postal Service. We recommend that someone be available to accept the package. For security reasons, we will only ship to street addresses, not to PO Boxes. Shipping charges are based on the total weight of your order but your items may arrive in more than one box. You will only be charged one delivery price. Orders will be processed and shipped once we receive payment authorization and shipped within 3-5 business days if in stock. DRIFTSPEED does not guarantee a delivery date for items that are out of stock and/or backordered. DRIFTSPEED is not liable for shipping time or delays that occur after item is in transit. Buyer must notify us for any special shipping arrangements. All shipments that are refused or undeliverable are subjected to additional shipping costs and/or the restocking fee of 25%. If you have received an incorrect item, please notify us within 10 days of receiving the item.

Shipping Methods

DRIFTSPEED ships via UPS for customers convenience. Customers may request special shipping service best suites their needs. Special shipping instructions must be approved by DRIFTSPEED, please email or contact us by phone if special instructions are needed for a particular shipment.

Sales Tax

Shipments within California will be charged an additional 8.75% sales tax. Any shipments outside of California will not be subject to sales tax. Store pick up items will be charged an additional 8.75% sales tax even customers' billing address is outside of California.

Items Damaged/Lost in Shipping

All items purchased from DRIFTSPEED are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible or liable for items that you receive that is damaged by the shipping carrier such as UPS or the US Post Office. Upon delivery of the items please inspect the product boxes; if they are damaged refuse the delivery or report the damaged items to the shipping carrier and request the carrier to investigate and inspect the damaged items and send DRIFTSPEED a copy of the inspection report. It is imperative that you request the carrier to contact DRIFTSPEED at 562-342-9000. Do not install or use if items have physical damage when it's received. DRIFTSPEED shall under no circumstances be liable for special, incidental, or consequential damage, including loss of profit, when using, installing, or operating items purchased by customer.

Return Procedure for Items Received Defective and Items Sent In Error

If you have received a defective item or an incorrect item, please notify us within 10 days of receiving the item.

Disputes

Any dispute relating in any way to your visit to DRIFTSPEED.COM or to any items that you purchase through DRIFTSPEED.COM, whether based upon contract or tort claims, must be submitted to binding arbitration in orange county, California pursuant to the rules of the American arbitration association. The only exception to this requirement of binding arbitration is that to the extent you have in any manner violated or threatened to violate any intellectual property rights of DRIFTSPEED or DRIFTSPEED.COM, we may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

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